PRIVACY POLICY

Last Updated: January 2026

1. INTRODUCTION

Your privacy is important to us. This Privacy Policy ("Policy") applies to services provided by TruelyCrack ("we", "us", or "TruelyCrack") and our website, product pages, mobile or web applications, or other digital products (collectively, the "Services"). This Policy explains what information we collect from users ("you") and how we use it. By using our Services, you agree to the collection and use of information in accordance with this Policy.

2. INFORMATION WE COLLECT

Information You Provide to Us

  • Account Information: When you create an account, we collect information such as your name, email address, profile picture, and authentication credentials.
  • Payment Information: If you make a purchase, our third-party payment processors (e.g., Stripe) collect your billing details. We do not store your full credit card information.
  • Customer Data: Audio recordings, transcriptions, screenshots, and other data you submit or upload while using our Services.
  • Communications: Information you provide when contacting support or participating in surveys.

Information We Collect Automatically

  • Log Data: IP address, browser type, date/time of access, and interaction history.
  • Usage Data: Features used, content viewed, and device information (OS, version).
  • Analytics: We use cookies and analytics tools to understand user behavior and improve our Services.

3. HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

  • To provide, maintain, and improve our Services.
  • To process transactions and send related information, such as confirmations and invoices.
  • To communicate with you about updates, security alerts, and support messages.
  • To monitor and analyze trends, usage, and activities in connection with our Services.
  • To detect, investigate, and prevent fraudulent transactions and other illegal activities.
  • To comply with legal obligations.

4. SHARING OF INFORMATION

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf, such as payment processing, hosting, and analytics.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

5. DATA SECURITY

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage is ever completely secure, so we cannot guarantee its absolute security. You are responsible for keeping your account password confidential.

6. YOUR RIGHTS

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing the personal information we hold about you.
  • Requesting that we correct or update your information.
  • Requesting deletion of your personal information.
  • Opting out of marketing communications.

To exercise these rights, please contact us at support@truelycrack.com.

7. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

CONTACT US

If you have any questions about this Privacy Policy, please contact us at: support@truelycrack.com